21c Museum Hotels is pleased to announce the appointment of Michael Dunbar to the position of General Manager of 21c Museum Hotel Cincinnati. Dunbar joins the 21c team with nearly 20 years of hospitality experience with both branded luxury and independent boutique properties. In his new role, Dunbar will be responsible for overseeing all hotel operations, sales, and community and guest relations.
Dunbar has extensive experience in hotel operations and a track record of ensuring excellent guest service. Most recently, he served as General Manager of Dream Hotel Group’s property, Dream Midtown. There, he oversaw a property renovation and improved guest experience by a redefining of a culture of service.
“Michael’s focus on establishing a strong and authentic culture that drives both guest and employee satisfaction resonates with our mission at 21c. With his wide-ranging experience and dedication to delivering results, Michael will be successful in his new role at 21c Cincinnati,” said Craig Greenberg, President of 21c Museum Hotels.
Dunbar began his career with Starwood Hotels and Resorts, working for the W brand, and served on the opening team for a number of W properties in New York and California. His past experience also includes management roles at Denihan Hospitality Group’s boutique property, The Surrey.
Dunbar notes, “I look forward to being a part of the Cincinnati community. It’s such an iconic city, and I was really drawn to the energy and excitement that 21c has brought to this historic building. 21c’s culture of creativity, individuality and freedom of expression is also a big draw for me. I’ve always had a service-oriented approach and a belief that a great team is what makes a hotel truly special.”