Dining at 21c
Amenities
Additional Amenities
- Your room is equipped with secure, complimentary WiFi. The front desk team can provide you with login information.
- 21c offers all hotel guests complimentary access to our fitness center. It is equipped with cardiovascular equipment, circuit strength training equipment, and free weights. The center is open 24/7 for your convenience and is located on the bottom floor of the hotel. Your keycard is required to access the fitness center.
- Our business center is located on the first floor and is open 24/7 for your convenience. The use of our computers with high-speed internet and printers is complimentary for hotel guests. Need copies made or faxes sent? Our front desk team is happy to assist you.
- During your stay, housekeeping services will be provided every day. Should you have any specific requests or needs, please contact our front desk team at extension “0.”
- For your convenience, laundry service is available. Laundry bags and tickets are located in your guest room closet. For urgent requests, please contact the front desk for assistance.
- An in-room safe is available for the security of any valuables. Please contact the front desk team if you need safe operation assistance.
Sustainability
We aim to have a positive impact on the planet by taking steps to reduce our carbon, plastic and food waste – to do that 21c has implemented a 21c Sustainability Fee of $5 to help support that mission. Examples of our sustainability practices include providing every guest with PATH water bottles. PATH is the first certified refillable and 100% recyclable bottled water packaged in a sleek and sturdy, reusable aluminum container.
Click to learn more about Ennismore and Accor sustainability initiatives, happening at our collection of hotels around the globe.
21c Safety
Smoking
To improve indoor air quality, and for the health and safety of our guests and team, 21c IS A SMOKE-FREE HOTEL. Guests wishing to smoke can do so outside on the sidewalk at our Seventh Street entrance. A fee of $250 will be assessed to any room in which signs or smells of smoking are found.
Safety & Security
- Please refer to the map on the back of your room door to familiarize yourself with the nearest emergency exit.
- For the health and safety of all our guests and teammates, please regard all alarms as “the REAL thing.” Please stay calm and cooperate with our team while we work to ensure your safety.
- During alarms, please do not attempt to use the elevator. Make your way to the nearest stairwell and exit the building.
In Case of Fire
- If a fire breaks out in your room, immediately exit your room and close the door behind you to keep the hall clear of smoke and fire. Activate the nearest alarm pull station. Report the situation to the front desk team immediately.
- If a fire breaks out in another part of the building, you may be roused by the fire alarm signal, voice announcements over the PA system, shouting in the corridor, a phone call, or by the sound of sirens outside. Stay calm. Check your door for heat before opening.
- If hot, remain in the room and seal the door with wet towels and vent other openings. Alert the front desk immediately.
- If cool, exit the room immediately. Do not attempt to use the elevator. Please use the nearest stairwell to exit and wait for further instruction before returning to your room.
In the Event of Severe Weather
The front desk team will keep up-to-date information on local conditions. Should evacuation of rooms become necessary, the front desk team will provide you with instructions on how to proceed.
Important Phone Numbers
Front Desk | Dial 0
Fire, Police, EMS | Dial 9 + 911
KY Regional Poison Center | Dial 9 + 1.800.222.1222
Center for Women & Families Crisis Center | Dial 9 + 1.877.803.7577
Suicide Crisis Lifeline | Dial 9 + 1.800.273.8255
Jewish Hospital | Dial 9 + 587.4011
Norton Hospital | Dial 9 + 629.8000
University Hospital | Dial 9 + 562.3000
Kosair Children’s Hospital |Dial 9 + 629.6000
