Digital Hotel Guide

Additional Amenities

• Your room is equipped with secure, complimentary Wi-Fi. Consult your keycard sleeve or the front desk team for login information.
• Valet service is available 24/7 for hotel guests, with in and out privileges. Please call by pressing the Valet button on your guest room phone to have your car brought around to our front drive. Please allow up to 25 minutes for us to deliver your vehicle.
• During your stay, laundry service is available. Laundry bags and tickets are located in your guest room closet. For urgent requests, please contact the front desk for assistance.
• An in-room safe is available for the security of any valuables. Please contact the front desk team if you need safe operation assistance.

Safety

Smoking

To improve indoor air quality and for the health and safety of our guests and team, 21c IS A SMOKE-FREE HOTEL. Guests wishing to smoke can do so outside on the sidewalk along Corcoran Street. A fee of $250 will be assessed to any room in which signs or smells of smoking are found.

Safety & Security

• Please refer to the map on the back of your room door to familiarize yourself with the nearest emergency exit.
• For the health and safety of all our guests and teammates, please regard all alarms as “the REAL thing.” Please stay calm and cooperate with our team while we work to ensure your safety.
• During alarms, please do not attempt to use the elevator. Make your way to the nearest stairwell and exit the building.

In Case of Fire

• If a fire breaks out in your room, immediately exit your room and close the door behind you to keep the hall clear of smoke and fire. Activate the nearest alarm pull station. Report the situation to the front desk team immediately.
• If a fire breaks out in another part of the building, you may be roused by the fire alarm signal, voice announcements over the PA system, shouting in the corridor, a phone call, or by the sound of sirens outside. Stay calm. Check your door for heat before opening.
• If hot, remain in the room and seal the door with wet towels and vent other openings. Alert the front desk immediately.
• If cool, exit the room immediately. Do not attempt to use the elevator. Please use the nearest stairwell to exit and wait for further instruction before returning to your room.

In the Case of Severe Weather

• The front desk team will keep up-to-date information on local conditions. Should evacuation of rooms become necessary, the front desk team will provide you with instructions on how to proceed.

Important Phone Numbers

Front Desk ………………………………………………………… Dial 0

Fire, Police, EMS ……………………………………………….. Dial 9 + 911

Suicide Crisis Lifeline …………………………………………. Dial 9 + 1.800.273.8255

National Drug & Poison Center …………………………….. Dial 9 + 1.800.222.1222

Duke Children’s Hospital …………………………………….. Dial 9 + 668.4000

Duke Regional Hospital ………………………………………. Dial 9 + 470.4000

Duke University Hospital ……………………………………… Dial 9 + 684.8111