A Message from Bentonville GM, Emmanuel Gardinier:
A Message from Bentonville GM, Emmanuel Gardinier:
July 24, 2020
I’m following up with you today to share the specific actions we are taking on the Diversity & Inclusion
commitments we shared last month.
The power of a diverse leadership group is something that I have always believed creates a stronger
organization. A team of leaders collaborating together utilizing their different experiences, backgrounds,
ethnicity, gender, life experiences, is invaluable. There is no doubt in my mind that our differences spark
awareness, innovation, creativity and fundamentally, we make better decisions to support our Heartists
and growth as an organization.
The other key component, I know we are more impactful when we work together toward a common,
measurable goal. And so, today I am pleased to share our three year goal – by the year 2023, we
will aim to have 30 percent BIPOC (Black, Indigenous and People of Color) leadership in NCA
(manager and above, hotels + regional office).
Our Diversity & Inclusion Committee has been working closely with the leadership team on a plan to
achieve this goal, as well as deliver on our commitment to ensuring that Accor is a safe, welcoming, and
inclusive place where ALL Heartists are empowered, supported and thrive. Implementation on the
following action items is already underway:
Listening Forums: Increase our efforts to make our workplaces trusting places to have complex,
and sometimes difficult conversations about systemic racism and ensure that no barriers exist to
prevent BIPOC Heartists from advancing within the company. Create and maintain an environment
that fosters open dialogue, including listening forums where our people feel comfortable to gain
greater awareness of each other’s experiences and perspectives.
Expand Inclusiveness & Impact: Invite more BIPOC Heartists to participate on the Diversity &
Inclusion Committee and Cultural Sub-Committee. Implement Diversity & Inclusion leads at each
property to create Hotel Committees, share objectives and progress, and drive activity to meet
Educate, Educate, Educate: Institute company-wide mandatory Diversity & Inclusion training,
starting in September – training topics to include: unconscious bias, addressing bias in recruitment
and workplace decisions, anti-racism and your role as an ally. Also roll out resources and resource
groups to facilitate learning, discussion and support.
Scholarships: Introduce scholarships to ensure that we have a strong community of BIPOC leaders
for tomorrow, through partnerships with the National Society of Minorities in Hospitality (NSMH)
and historically black colleges and universities.
Local Community: Connect with our local communities to facilitate diverse partnership,
engagement and employment opportunities. Forge relationships with organizations such as the
National Association of Black Hotel Owners, Operators and Developers; the Black Business and
Professional Association; and other community leaders. Strengthen our public commitments through
support of programs such as Black North, the Canadian Council of Business Leaders’ initiative
against Anti-Black Systemic Racism.
BIPOC-Owned Business: Continue and grow our purchasing programs aimed at the support of
diverse and BIPOC-owned businesses.
One of the strongest things we can do as leaders is know when to ask for help. We have spent the last
few weeks conducting research and interviews to find the right partner to guide us in this process. Our
goal was to secure someone with notable expertise in Diversity & Inclusion and a proven track record
in retaining, developing and advancing traditionally under-represented talent. We are happy to share
that we have selected as our partner Korn Ferry, globally renowned consultants with more than 50
years’ of experience in impacting positive organizational change. Their role will be to help us facilitate
the listening forums, evaluate our processes and procedures, track qualitative and quantitative data and
analytics, and rework our Talent Acquisition and Talent Management policies and training. They will also
serve as an honest, unbiased view on how we are doing, where we are making progress, and where
improvement is still needed.
The biggest need for diversity in hospitality is not only to acknowledge the fact that it is still an
opportunity, but to turn conversation into action and to ensure that we are creating real change. The
above is the first step, and more communication will follow over the coming weeks and months. A huge
thank you to the Diversity & Inclusion Committee for all their hard work in helping to move this forward.
The Committee’s passion, along with that of all our Heartists, is truly inspiring.
There is no question that these are challenging times but it also true that times of trial can drive
I know that by working together we can make real change.
Chief Executive Officer, North & Central America
During this challenging time we know that both yourselves as well as MassMutual have received a high number of inquiries about the 401k plan, and the CARES Act provisions.
Please click HERE to view a resource document that we’ve put together for our Heartists which addresses most of the questions we’ve been seeing.
Heartists can contact MassMutual directly for any questions or assistance with their 401k account, loans, etc.
Northwest Arkansas Community College is offering ten free self-paced courses now through June 30th including
· Managing Customer Service
· Fundamentals of Supervision
· Personal Finance
· Keys to Effective Communication
Click HERE to visit our site.
I am pleased to share the following Learning and Development Resources with you.
· Free eCornell Courses (ondemand.ecornell.com/corp/accor-odrl)
· Free LinkedIn Courses approved unlocked LinkedIn Learning’s courses
· Free access to getAbstract which contains book summaries (you must sign up with an Accor domain name email for this one) www.getabstract.com/signup/accor
· Paid eCornell Courses: https://www.ecornell.com/portal/academyaccor/
Here’s also a taster of what you can expect from our own in house Digital Learning Library, INES, click on the following link to Meet Aya, and hear about our new INES system: Meet Aya
With best wishes from your Academy Team
As we face an unprecedented global crisis that is affecting not only the hospitality industry but our community as a whole, Accor’s top priority is the safety, security, health and well-being of its employees.
The ALL Heartist Fund is a charitable fund that has been set up to support Accor Heartists who are in distress as a result of the COVID-19 pandemic. The fund will provide financial grants to assist with medical expenses, food and other essential supplies and services.*
To learn more, or to apply for a grant, please visit NCAALLHeartistFund.com, call toll-free 1-888-760-1717 or email firstname.lastname@example.org
We are all in this together.
*Grants are available to eligible Accor North & Central America Heartists at all locations. All applications will be considered and administered on a case by case basis.
I want to make sure that everyone understands the timeline for 401k changes with Mass Mutual, which is different from ADP 401k.
With ADP the changes were instantaneous as long as payroll hadn’t been processed, but Mass Mutual works differently since it isn’t linked into ADP.
Here’s how the changes work with Mass Mutual:
– All changes to zero % are effective for the next payroll as long as they are made before the Monday of a payroll week.
– All changes, other than zero, are effective the 1st of the next month as long as they are made before the 21st of the current month.
– All changes, other than zero, are effective the 1st of month following 30 days if they are made after the 22nd of the current month.
With that said, that means that if you want to drop down to zero % for the next payroll the latest you can make that change is this upcoming Sunday. If you want to make any other type of change effective May 1st you need to do that before April 21st.
All changes have to be made via the Mass Mutual 401k portal:
Lastly, if you like to budget, like me, and want to see what your net will look like after your pay reduction please email me back and I will run that for you next week.
Anthem’s Members Receive COVID-19 Treatment at No Cost
Dear trusted partner,
We know these are challenging times, and want you to know that Anthem remains deeply committed to supporting you and the communities we serve as we join together as a nation to weather this health crisis. This is why we’re focused on addressing critical issues that need attention now, including affordability and access.
We’re taking unprecedented action to eliminate your employees’ cost shares if they receive treatment for COVID-19 from doctors, hospitals, and other health care professionals from April 1 through May 31, 2020. Their COVID-19 testing is covered, too. They’ll also pay nothing if they have a telehealth visit with a doctor in their plan through June 14, 2020.
We know your employees already have enough things to worry about these days. Paying for treatment for this disease shouldn’t be one of them. We want them to focus on their health and care for their loved ones.
During this time of stress and uncertainty, we stand by our legacy and commitment to your company and employees. Our mission remains unchanged: to improving lives and the health of our communities.
Peter D. Haytaian
Executive Vice President and President
Commercial and Specialty Business Division
The past several days have been trying for the restaurant industry. As a result, a lot of hospitality workers are now looking for help in getting answers about everything from filing for unemployment to economic assistance to where to grab a to-go cocktail.
Here is a list of some resources we have been able to find. Over the coming days as more is learned about this situation and organizations mobilize to help we hope to continue to add and update this list. Click here to visit the full site.
NeedHelpPayingBills.com provides information on financial assistance programs, charities, non-profits and other resources that can help people make it through a difficult period. Find ways to get help with rent, utility bills, free food, foreclosure and credit counseling, health care, and much more.
One Fair Wage Offers Cash Assistance
One Fair Wage launched an emergency fund to support tipped workers and service workers affected by the coronavirus and the economic downturn. The organization is raising funds to provide free emergency cash assistance to restaurant workers, delivery drivers, and other tipped and service workers impacted by the crisis.
Restaraurant Worker’s Community Foundation (FWCF) COVID-19 Emergency Relief Fund
The RWCF fund will direct money to organizations leading on-the-ground efforts in the restaurant community.
The USBG National Charity Foundation
A nonprofit dedicated to advancing the stability and wellbeing of service industry professionals through education and charity has launched a Bartender Emergency Assistance Program available to any bartender or the spouse or child of a bartender.
Coronavirus checks, direct deposits are coming. Here’s everything you need to know.
WASHINGTON — As the coronavirus crisis ravages the U.S. economy, millions of Americans are about to receive help from Congress in the form of direct cash payments.
President Donald Trump signed into law a massive $2 trillion emergency economic package on Friday that includes direct cash payments and unemployment benefits, among other provisions, for people across the country.
Click HERE to be taken to the website.
The Restaurant Employee Relief Fund was created to help restaurant industry employees experiencing hardship in the wake of the coronavirus disease (COVID-19) outbreak. Through this Fund, grants will be made to restaurant industry employees who have demonstrated being financially impacted by COVID-19, whether through a decrease in wages or loss of employment. These grants will be made on a first-come first-served basis, subject to availability of funds. 100% of the Fund’s proceeds will go to providing grants to restaurant workers. This Fund is operated by the National Restaurant Association Educational Foundation, whose mission is to attract, empower and advance today’s and tomorrow’s restaurant and foodservice workers. Click HERE to visit our site.
Click HERE to visit the site!
WASHINGTON — The Treasury Department and the Internal Revenue Service today announced that distribution of economic impact payments will begin in the next three weeks and will be distributed automatically, with no action required for most people. However, some seniors and others who typically do not file returns will need to submit a simple tax return to receive the stimulus payment.
Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment. For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds. Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible.
Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $1,200 for individuals or $2,400 for married couples. Parents also receive $500 for each qualifying child.
Roles available at Walgreens
for those seeking work
Know anyone in your community who’s looking for work or in need of additional income because of closures and cancellations related to coronavirus? Walgreens could use their help.
As we deal with significant demands on our stores and pharmacies during this time, we’re looking to fill full-time, part-time and temporary roles in stores across the U.S., primarily in these positions:
Candidates can visit jobs.walgreens.com to search for openings in their area, with positions being added regularly based on local store and pharmacy needs. Interview processes and pay will vary depending on location. Scheduling is flexible, with staffing needed for front-end and pharmacy shifts, although night and weekend availability is preferred.
Reaching out to hopefully put a smile on your face today, knowing that each day continues to bring the most difficult challenges. We can’t even begin to know how each of you is managing, but our hearts are hurting for you all. We know, like you, that this is not just about hotels or restaurants, but that the hospitality of the 21c empire has provided something unique since its inception. And we’ve been so fortunate to be the beneficiaries of your hospitality, over and over.
While we feel a bit helpless on our end right now, we did want to just send you all a little something to let you know we were thinking of you and share some of our No Kid Hungry hospitality back ‘acha.
But before you watch from the below link, here’s my official disclaimer that we, like many, have been cooped up inside with kids and husbands, so if we seem a bit unpolished and off-brand, you’ll know why. ? Enjoy the giggle- we sure did!
Click HERE to watch the video.
Event Manager, National Markets
No Kid Hungry campaign
Health centers are an important component of the national response to the COVID-19 pandemic. However, your local health center may not currently have COVID-19 testing capability (e.g., access to tests and/or access to adequate personal protective equipment). Call your nearest health center or health department to discover their availability for COVID-19 screening and testing. In addition, please note many school-based health centers may not be operating because of school closings and local mandates.
Health Centers can assess whether a patient needs further testing, which may be done over the phone or using telehealth. Individuals may also receive primary health care services at their local health center at a reduced cost or free of charge depending on their economic status.
Please click the appropriate location below to find your local health centers:
The Independent Restaurant Coalition (IRC) was formed to the save local restaurants affected by COVID-19. IRC is founded on the simple belief that there is power to affect legislative change if we unite our voice.
This national movement is quickly growing and EVERYONE is welcome to join. Together, as small businesses across this country, we represent up to 4% of the nation’s GDP.
For the 11 million people across the country employed by restaurants — and the hundreds of millions of workers up and down the food supply and delivery chain who depend on restaurants — these small businesses cannot fail.
Click here to visit the page.
Jameson has pledged $500,000 and other companies are chipping in as well to provide some relief for the bar community.
To check out the eligibility requirements, click here.
Walmart – Providing Job Opportunities
Become a Walmart Associate in Less than 24 hours. Walmart has a steady workforce of full-time and part-time workers helping meet the everyday needs of its customers. As part of responding to the current environment, Walmart is hiring 150,000 new associates through the end of May to work in stores, clubs, distribution centers and fulfillment centers. These roles will be temporary at first, but many will convert to permanent roles over time. This initiative is aimed at helping put Americans to work, while helping Walmart better serve customers during this time of increased demand.Walmart has a process to dramatically expedite hiring, allowing people to go from being a candidate to a Walmart associate within 24 hours. Below are more details on some of the jobs, locations, and easy steps to apply.Below you will find a list of geographies and facilities with the greatest needs.
Walmart Store Positions:
Sam’s Clubs Positions:
•Member Assist Cart Attendant •Member Frontline Cashier •Merchandising and Stocking Associate
Customer Care Positions:
•Customer Resolution Specialist
Supply Chain Positions:
• Order Selecting
For any of our friends who have been laid off, furloughed, or otherwise displaced in employment and income: the 2020 Census is still looking for part-time help. They start at around $21/hour for field agents. For more information, click here.
We want our governors, mayors and legislators to know that without their most beloved restaurants and bars are defining and vital contributors to our communities. They are gathering places where people celebrate good times and forget their troubles in bad. But the day of COVID-19 means that they can no longer be that place for people. And it means that this time, we are among those in trouble.
Sign the petition to send a strong messages to our government leaders and let them know how important it is to help our industry. To be directed to this petition, click here.
FEDERAL TRADE COMMISSION – As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the government will soon be sending money by check or direct deposit to each of us.
The details are still being worked out, but there are a few really important things to know, no matter what this looks like.
Look, normally we’d wait to know what the payment plan looks like before we put out a message like this. But these aren’t normal times. And we predict that the scammers are gearing up to take advantage of this.
So, remember: no matter what this payment winds up being, only scammers will ask you to pay to get it.
Many of you saw Gov. Asa Hutchinson’s press conference confirming Northwest Arkansas’ first COVID-19 case. Our regional health care providers and state agencies are working together to ensure the health and safety of our community.
Together, we are taking proactive and preventive measures to address the influx of the Coronavirus (COVID-19) in our country and state. We are working closely with the Governor, the Arkansas Department of Health (ADH), Centers for Disease Control and Prevention (CDC), municipal authorities, Northwest Arkansas Council, the U.S. Congress and area employers to maximize our resources and to provide the best care to those that may be impacted by COVID-19.
The health and safety of our patients, co-workers, providers and community is our top priority. With confirmation of the first COVID-19 case in Northwest Arkansas, we must all work together to stop the spread of this virus. The situation is evolving, and we will do our best to keep our community informed.
For more information regarding COVID-19 and the Northwest Arkansas Council, click here to be directed to their website.
As our country begins to see the novel Coronavirus (COVID-19) have a greater impact, we know many of you are being asked to work from home and are experiencing school closures as well. In keeping with our mission of delivering value and saving members time, we want to share resources we’ve curated for you to help make your time at home easier, such as: