Choose your dates:

  1. Monday, July 6, 2020

  2. Tuesday, July 7, 2020

Digital Hotel Guide

Welcome to Cincinnati

“The City of Seven Hills,” “Queen City of the West,” “Porkopolis.”

Cincinnati’s many nicknames demonstrate how our city is in an ongoing state of revival and constantly seems to reinvent itself. Downtown’s growing energy is a testament to this revival. Located just steps from Fountain Square, 21c guests have access to countless annual festivals and seasonal events. From a community ice rink in the winter to Zinzinnati Oktoberfest in the fall, to movie nights and music and foodie festivals in the spring and summer, downtown’s action continues to grow. Art lovers will appreciate 21c’s neighbors. The Lois and Richard Rosenthal Center for Contemporary Art, Aronoff Center for the Arts and Weston Art Gallery are all just steps from our front door.


During the late 1800s and early 1900s this area was home to Cincinnati’s European and German immigrant population and today the Over-the Rhine area is undergoing massive revitalization. Trendy boutiques, eclectic shops and hip new night spots are making OTR an undeniably hot spot. Also worth a visit is Findlay Market. As the oldest operating public market in the United States, Findlay offers over two dozen indoor merchants with farm fresh products. Just a quick half mile down Race Street from Findlay Market is Washington Park, an epicenter for activity and revitalization.


Just a few blocks from our hotel is Cincinnati’s waterfront park development, The Banks, home to 18 acres of exciting restaurants, entertainment venues, and residences. Year round, Sawyer Point Park is the ideal family location for festivals, art fairs, and a family picnic. We would do an injustice to mention the waterfront without mentioning the Great American Ball Park, home of the Cincinnati Reds, and Paycor Stadium, home of the Cincinnati Bengals. Between both of these grand stadiums stands the National Underground Railroad Freedom Center, offering a fun and educational experience for all who attend.


Cincinnati’s many neighborhoods each have something unique to offer. From Northside to Hyde Park and across the river to Covington and Newport, KY there is much to see and do. Walk along the narrow streets in MT. Adams and take in the breathtaking views from Eden Park (don’t miss the Cincinnati Art Museum!). Get up close and personal with wildlife at the Cincin­nati Zoo or unleash your own wild side at King’s Island Amusement Park. The Southbank Shut­tle Trolley makes travel between entertainment venues, sports arenas, shopping and dining favorites, and cultural destinations in Covington and Newport both easy and economical.

For more insider recommendations or driving directions, please feel free to contact our front desk team by dialing “0.”

Explore 21c

21c is a multi-venue contemporary art museum located in nine cities across the U.S. One of the largest contemporary art museums in the country and North America’s only collecting museum dedicated solely to art of the 21st century, each property features exhibition space open free of charge, combined with a boutique hotel and chef-driven restaurant.

21c presents a range of arts programming curated by Museum Director, Chief Curator Alice Gray Stites, including both solo and group exhibitions that reflect the global nature of art today, as well as site-specific, commissioned installations, and a variety of cultural events. 21c collaborates on arts initiatives across the country, including with the North Carolina Museum of Art, MASS MoCA, Contemporary Art Museum Houston, The Barnes Foundation, Contemporary Arts Center, Cincinnati, Creative Capital Foundation, Creative Time, and others.

At 21c, art is integral to who we are and integrated throughout our spaces, providing opportu­nities for discovery and starting points for new connections and lively conversations. 21c creates innovative cultural centers for viewing thought-provoking contemporary art from all over the world. Exhibitions are installed in dedicated, publicly accessible galleries and artworks and site-specific commissions appear in elevators, public restrooms, courtyards, hallways, guest rooms, at the reception desk, in Metropole’s dining room and bar, and beyond, engaging guests and passersby alike. 21c believes art can and should be part of daily life for everyone.

During your visit, we invite you to discover and explore the exhibitions and installations. We offer guided docent tours every Friday at 5pm–just meet your guide in the lobby. Or feel free to explore on your own. 21c also presents a range of arts programming including film screenings, artist lectures, performances, and more, which are free and open to our guests and to the community. Check with the front desk team about what might be going on during your stay.


The Yellow Penguins were created for a commissioned public art project at the 2005 Venice Biennale by Cracking Art, a collective of artists who inspire people to consider art simultaneously fun and thought-provoking. Sculpted from recycled plastic, the fleet of 4-foot birds serves as a playful reminder of the importance of sustainability and environmental conservation. The sculptures migrate throughout 21c each day and night.


We’re proud to showcase a film and video artwork channel available in the guest rooms and the lounge at Metropole. The channel showcases a rotating selection from the 21c Collec­tion of over 60 original film and video works by artists from around the world, including Yinka Shonibare MBE, Anthony Goicolea, Hiraki Sawa, Mark Bradford, Hans Op de Beeck, Nina Katchadourian, and others. Interviews and short-form documentaries on 21c artists are also featured on the Art Channel. Content changes regularly, with new selections from our collection are being screened periodically, so stay tuned.


A collection of interactive, new media projects designed to engage viewers with art, light, space, and each other, creating opportunities for visitors and for the community to return to experience dynamic artworks that change, reflect, and animate their surroundings over time. Works include:


As part of 21c’s mission to integrate contemporary art into daily life, thought-provoking works are installed both indoors and out. Adjacent to the Walnut street entrance is Austrian artist Werner Reiterer’s enormous, ornate, brass chandelier, which illuminates and animates the surrounding streetscape. Reiterer’s interactive work celebrates the complex, uncanny, and ever intriguing dynamic between human and artistic presence.


The shimmering, shifting spectrum of color emanating from the nine-story interior solarium is Astrid Krogh’s Lightmail, a three-part fiber optic tapestry woven on a loom in the artist’s Copenhagen studio. One of Krogh’s most ambitious site-specific works; Lightmail both trans­forms and connects the building’s spaces—both vertically and horizontally—and heightens viewers’ awareness of the natural and built environments. Krogh reinterprets an ancient craft with new materials and techniques to create an array of ever-shifting, interactive experiences that are both magical and mysterious.


Uros, a light sculpture by interdisciplinary artist Grimanesa Amorós, is installed in a corridor just off the lobby gallery, visible from both the elevator lobby and the reception lobby gallery. Although originally designed to be a floor installation, the artist adapted Uros to be installed as a wall sculpture at 21c Cincinnati. A custom-designed lighting sequence changes the color of the piece to emit a spectrum of glowing hues, transforming the surrounding space, and engaging viewers in an awareness of site and self, while referencing the Peruvian island environment of Uros.


The site for Brooklyn-based artist Anne Peabody’s commission at 21c Museum Hotel Cincinnati is the elevator cabs. To transform these spaces into unique, interactive works of art, Peabody gathered information and images related to the history of the building, and the evolution of its use and condition over the last century. Using the delicate yet exacting practice of drawing onto panels of mirrored glass, Peabody has created an interactive experience that moves through both space and time, transporting riders through the past in the present to the future. Seeing their own reflections embedded in recreations of archival images, current events, and fantasies of the future, 21c visitors can engage in reflecting on the city and themselves.


A new media artist working with cutting-edge science and technology, Brian Knep is artist-in-resi­dence at Harvard Medical School, where he works side-by-side with scientists, adapting their tools and techniques to explore alternative meanings and ways of connecting to the world. Healing Tiles uses custom software algorithms to create a glowing pool of organic patterns on the lobby hallway floor at 21c Museum Hotel Cincinnati. Left alone, the patterns slowly pulsate and shift over the course of each day; when visitors walk across the piece the patterns tear apart and rebuild themselves, but never exactly as before. The change, explains the artist, “is similar to a scar left behind when a wound heals.”


San Francisco-based Ryan Wolfe describes himself as a “device artist and interaction designer” whose works explore spatial and kinetic patterns. Wolfe’s Field of Grass, which spreads across the stairway wall up to the 21c spa, distills, and recreates the feel of a windswept, grassy expanse. Wolfe’s interactive installations, objects, and designs have been featured in museums and galleries throughout the US and Europe.


Best known for intricate sculptures that defy conventional notions of scale and site-specificity, Do Ho Suh draws attention to the ways viewers occupy and inhabit public space. At 21c Museum Hotel Cincinnati, thousands of glass-encased figures are embedded in a table, wherein visitors can view their multi-colored, identically shaped forms holding up the transparent panel above them. Whether addressing the dynamic of personal versus public space, examining conditions of labor and leisure, or exploring the fine line between strength-in-numbers and homogeneity, Suh’s sculptures continu­ally question the identity of the individual in today’s increasingly transnational, global, and populous society.

To learn more about the art exhibited at 21c, visit

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21c Amenities

More than simply a place to spend the night, 21c is an authentic experience. If there is anything you need during your stay, please don’t hesitate to dial “0” or stop by the front desk. Our team is always ready to help and eager to make your visit as memorable and unique as 21c itself.

Traveling with a laptop? Your room is equipped with secure, COMPLIMENTARY Wi-Fi. The front desk team can provide you with login information.

VALET SERVICE is available 24/7 for hotel guests, with in and out privileges. Please dial “0” on your guest room phone to have your car brought around to our front drive. Please allow up to 15 minutes for us to deliver your vehicle.

Prefer to see the city on two wheels? We offer CRUISING BICYCLES for guest use on a first-come, first-serve basis. Visit the front desk for more details.

21c offers all hotel guests complimentary access to our FITNESS CENTER. It is equipped with cardiovascular equipment, circuit strength training equipment, and free weights. The center is open 24/7 for your convenience and is located on the lower level of the hotel.

Our BUSINESS CENTERS are located on the 1st floor and 2nd floor. Both are open 24/7 for your convenience. Use of our computers with high speed internet and printers is complimentary for hotel guests. Need copies made or faxes sent? Our front desk team is happy to assist you.

During your stay, LAUNDRY SERVICE is available. Laundry bags and tickets are located in your guest room closet. For urgent requests, please contact the front desk for assistance.

HOUSEKEEPING SERVICES will be provided every day. Should you wish additional service please just let our Front Desk Team advance.  For ICE DELIVERY, please contact our front desk team at extension “0”.

An IN-ROOM SAFE is available for the security of any valuables. Please contact the front desk team if you need safe operation assistance.

Audiophiles rejoice! Your room is equipped with an iPOD DOCKING STATION. Plug in and rock on! If you need assistance with the docking station grab the nearest hipster tween or, in their absence, simply dial “0” from your in-room phone and our front desk team can happily assist.

Need to make a call? Use your IN-ROOM PHONE for:

Voicemail: Press the voicemail button on the phone

Room to Room calls: 8 + Room Number

Local calls: Dial 9 + Number

Toll Free calls: Dial 9 + 1 + Number

Emergency calls: 9 + 911

Wake Up calls: Press the Wake Up button and follow the prompts to set preferred time

Usage fees will apply for:

Long distance calls: Dial 9 + 1 + Area Code + Number

International calls: Dial 9 + 011 + Country Code + City Code + Number

Midnight munchies? Please visit our Gift Shop

Looking for a little something extra during your 21c stay? Our one- and two-night PACKAGES kick things up a notch to help you get the most out of your stay. Visit for our complete list of offerings.

Spa at 21c 

View menu and book an appointment

The Spa at 21c has true HEPA filters with UV sanitizing lights.  These filters circulate air over 4 times per hour in rooms.  UV light and Titanium Dioxide helps to kill any viruses and other volatile organic compounds. HEPA filters are in the Spa Lobby as well as in each therapy room.

21c Treats

Looking to indulge a special someone? Want to spark some romance during your own stay? Need to fuel up before the Big Game? Whatever the occasion, 21c Treats entice you to splurge a little.

Simply choose from our signature Treats and call the front desk by dialing “0” to place your order. Our team will hand deliver your Treat with a personalized note. Items may be subject to seasonality and availability. Please order at least two hours before your desired delivery time.

STRAWBERRIES & CHOCOLATE An ideal start to a romantic evening

Six chocolate dipped strawberries

CRUNCH A perfect light snack

Mixed nuts, dried fruit, choice of drink*

FIZZ Get the celebration started – anniversary, birthday, whatever the occasion!

Bottle of bubbly* with two glasses, primed for a special evening

SWEET ROMANCE Planning a romantic getaway?

Bottle of bubbly* with two glasses, house dipped chocolate covered strawberries

MILK AND COOKIES For the kids… or the kid at heart

Freshly baked cookies, jug of milk

FIT A perfect welcome amenity for a big client

Bottled water, fresh fruit, mixed nuts

Looking for a bit more? The fine folks at Metropole are happy to create a culinary revelation guaranteed to wow. Whether you’re surprising a locavore, chocoholic, beer lover, or someone in-between, the Metropole team can help with special requests.


Dining at 21c 


Social. Local. With Purpose.

A modern spin on classic French and Italian cooking that is focused on local and seasonal offerings, with the goal of creating a social experience for guests at the forefront.

Metropole’s ever-changing menu showcases the area’s sustainable farmers and producers while paying homage to the full potential of often undervalued ingredients. The bar and lounge are inviting places to explore the rotating selection of craft beers on tap, house-made cocktails, Bourbons and a smart selection of old and new world wines. Designed by architect Deborah Berke Partner Architects, the space highlights original mosaic tile floors, arched windows, and architectural details, reestablishing the warmth and vitality of this historic gem.

To view the menu and for most up to date information on hours, please visit Metropole website.



Craving a good meal without leaving your cozy room? We have in-room dining available with a menu curated by the culinary team at Metropole that’s as delightful as staying in your PJs.


Breakfast: Monday – Friday, 7am-11am
Brunch: Saturday + Sunday, 8am-2pm
Dinner: Monday – Sunday, 5pm-10pm

View Menu



Hosting an event or meeting? Let us wow your guests. With over 8,000 square feet of event space and a dedicated Event Team, we can accommodate parties that range from intimate gatherings of 10 to rocking receptions for 300 guests. Contact the Event Team at extension “6612” to learn more.

21c Strives to be Green

21c doesn’t just consider “going green” to be a smart move; we believe it’s necessary for our future. Faced with ever-expanding suburban sprawl, 21c founders Laura Lee Brown and Steve Wilson hoped to invigorate downtown, bringing life back to the urban center. Each day the 21c Museum seeks to enrich our community through the encouragement of open and creative expression of all art forms. 21c Museum Hotel and Metropole strive to sustain that same community through eco-friendly practices and environmental awareness. Our approach is quite simple – Always strive to be green. We aim to have a positive impact on the planet by taking steps to reduce our carbon, plastic and food waste – to do that 21c has implemented a Sustainability Fee of $5 to help support that mission. Highlights of our eco-friendly practices include:


  • All cardboard, paper, glass, aluminum, tin can and plastic waste is recycled.
  • Each ton of office paper we recycle saves 17 trees, 7000 gallons of water, and 60 pounds of air pollutants from being released.
  • All ink cartridges are recycled.
  • Soaps and shampoos are recycled through local community groups.


  • Renovations were completed in accordance with standards for historic preservation.
  • Guest rooms have automated energy management occupancy sensors and individual water source heat pumps for optimized control of HVAC. Energy efficient lighting and dual flush toilets are also standard in-room features.
  • Our opt-in linen reuse program helps to conserve energy and water, while blackout shades reduce HVAC demand.
  • Low flow nozzles on dishwashers and utility sinks help reduce water waste.
  • Energy efficiency HVAC strategies include the use of high efficiency (93%) noncondensing hot water boilers, energy recovery units for saving energy to condition ventilation air, variable condenser water flow for reducing pump energy and variable air flow through cooling tower to reduce fan energy.
  • Every guest receives PATH water bottles. PATH is the first certified refillable and 100% recyclable bottled water packaged in a sleek and sturdy, reusable aluminum container.


  • From farm to fireplace to table, Metropole’s commitment to building strong relationships with local purveyors is at the heart of Metropole’s menus.
  • Complimentary cruiser bicycles are available for guest use. Teammates are encouraged to use alternative transportation.
  • The 21c Museum Shop highlights the work of local artists, with a special emphasis on sustainable craft.
  • Low VOC paints are used whenever possible.
  • Our team frequently utilizes sustainable products. From the restored mosaic floors to the biodegradable carry-out containers, eco-friendly alternatives are part of daily life at 21c.
  • If you have any questions or suggestions regarding our green practices, please don’t hesitate to email us at We look forward to an open dialogue as we work together to strive to be green.

Click to learn more about Ennismore and Accor sustainability initiatives, happening at our collection of hotels around the globe.

21c Safety


To improve indoor air quality and for the health and safety of our guests and team, 21c IS A SMOKE-FREE HOTEL. Guests wishing to smoke can do so outside on the sidewalk along Walnut Street. A fee of $250 will be assessed to any room in which signs or smells of smoking are found.


  • Please refer to the map on the back of your room door to familiarize yourself with the nearest emergency exit.
  • For the health and safety of all our guests and teammates, please regard all alarms as “the REAL thing.” Please stay calm and cooperate with our team while we work to ensure your safety.
  • During alarms, please do not attempt to use the elevator. Make your way to the nearest stairwell and exit the building.


  • If a fire breaks out in your room, immediately exit your room and close the door behind you to keep the hall clear of smoke and fire. Activate the nearest alarm pull station. Report the situation to the front desk team immediately.
  • If a fire breaks out in another part of the building, you may be roused by the fire alarm signal, voice announcements over the PA system, shouting in the corridor, a phone call, or by the sound of sirens outside. Stay calm. Check your door for heat before opening.
  • If hot, remain in the room and seal the door with wet towels and vent other openings. Alert the front desk immediately.
  • If cool, exit the room immediately. Do not attempt to use the elevator. Please use the nearest stairwell to exit and wait for further instruction before returning to your room.


The front desk team will keep up-to-date information on local conditions. Should evacuation of rooms become necessary, the front desk team will provide you with instructions on how to proceed.


Lock yourself in the guest room and defend yourself against the inevitable horde of zombies. Feel free to use any guest room items and/or equipment to protect yourself; no damage fees are likely to occur.


Front Desk……………………………Dial 0

Fire, Police, EMS……………………Dial 9 + 911

Suicide Crisis Line…………………Dial 9 + 1.800.273.8255

Drug & Poison Center…………….Dial 9 + 636.5111

Children’s Hospital…………………Dial 9 + 636.4200

Christ Hospital………………………Dial 9 + 585.2000

Good Samaritan Hospital……….Dial 9 + 862.1400