Parking

Wondering where to park your wheels? Valet parking is available for $15 per night for hotel guests.

Applicable Taxes

All room rates are subject to applicable taxes, with Uncle Sam’s take currently at 13.5% per room, per night.

Late Check-Outs & Early Check-Ins

• Arriving early or trying to sleep in? Standard check-in time is 4pm and check-out time is 11am.
• Early check-ins are based on availability and are not guaranteed. Late check-outs are subject to availability.

Pet Policy

Pooch in tow? 21c is pet friendly. The pet fee is $50 and a pet waiver form must be completed and signed at check-in. Please call the front desk team with any questions.

In-Room Dining

The Hive offers in-room dining options during business hours. To place an order, call 479.286.6577. Follow this link to view the menu. 

Sustainability

We aim to have a positive impact on the planet by taking steps to reduce our carbon, plastic and food waste – to do that 21c has implemented a 21c Sustainability Fee of $2 to help support that mission. Examples of our sustainability practices include providing every guest with PATH water bottles. PATH is the first certified refillable and 100% recyclable bottled water packaged in a sleek and sturdy, reusable aluminum container. 

Credit Card Policy

Got plastic? We require a major credit card to be presented at check-in time. The card must belong to the guest checking in to the room (and match their photo ID). Credit cards will be authorized for the full amount of room and tax, PLUS $100 per day for incidentals. Since most banks don’t release authorizations for 7 to 10 days after check-out time, we don’t recommend using a debit card at check-in. And, sorry Charlie, unfortunately we can’t accept cash as a form of deposit.  Credit cards, debit cards and cash are all welcome forms of payment at check-out.

Picking up a Tab

Footing the bill? How generous! To cover another party’s room charges and/or incidentals, please complete our credit card authorization form and return within 72 hours of the scheduled arrival. Please fax to 479.286.6501.

Extra Beds

Baby bed didn’t fit in the suitcase? Cribs are available by request at no additional charge. Subject to availability so give us a call at 479.286.6500 or email us at Bville.Team@21cHotels.com.

Connecting Rooms

Want your friends next door? We offer connecting rooms between:

• Luxury double queen and luxury suite
• Deluxe king and deluxe double queen
• Luxury suite accessible room (with roll-in shower) and deluxe king
• Luxury king and luxury double queen
• Luxury suite and luxury king

Give us a call at 479.286.6500 or email Bville.Team@21cHotels.com to book. Subject to availability.

Early Departure

Need to scoot out early? Let us know at least 24 hours in advance to avoid an early departure fee. Within 24 hours?  Call the Front Desk for details.

Gift Cards

• Looking to buy? Visit ShopAt21c.com.
• Redeeming your goods? Someone has nice taste! Make sure you let the reservationist know you will be using a gift certificate at the time of the reservation. And be sure to present the original gift certificate at check-in.

Smoking Policy

Thinking of lighting up? No butts about it. We have a strict NO SMOKING policy. A $250 deep cleaning fee will be charged to any room that smells of smoke.

Amenity Deliveries

Want to send a special delivery? In order to ensure each guest receives a smooth check-in, we’ll deliver any packages, goodie bags, etc. to guest rooms. A fee of $3 per room will apply. Please contact the hotel no later than seven days prior to arrival to arrange the deliveries.

Laundry Services

Step in a puddle? 21c offers same-day laundry and dry cleaning service Monday through Friday. Place the items in the laundry bag found in your guest room closet, fill out the ticket, and have both at the front desk by 8:30am. Buzz the front desk at 479.286.6500 for details.

Age Requirements

Slumber party? Sorry, adult supervision is required. To reserve a room and check in, guests must be 21+ with valid identification.